Towels:  All our personalised towels are made to order here in our UK workshop and can take up to 10 days delivery.  Please let us know if you are in a hurry to receive your towel and we will do our best to fast track your order. 

Toys and Books: We will dispatch your order as soon as we can usually the next working day for non personalised orders and up to 2 days for personalised or bespoke orders.

Royal Mail: We use a Royal Mail 48 hour delivery service which means your order will be delivered by your usual postman up to 2 days from dispatch. It is not possible to track this service. If you need guaranteed or next day delivery we can arrange this using either Royal Mail or a courier service. Please get in touch if you have any queries.

Shipping costs: UK and Channel Islands £3.20 for orders up to £40. Free postage for orders over £40.  Europe £12.00.  Rest of World £20.